Mind & Match Blog

Welcome to

Searching for an available in-network therapist can feel impossible — much less someone who is a good match for you! Mind and Match was started because we understand that the experience of using one-size-fits-all directories to find a therapist simply doesn’t work. At Mind and Match, you receive tailored therapist matches based first and foremost on your preferences and goals in therapy, not just your zip code. And if your health plan has partnered with Mind and Match, then you can rest easy knowing that all of our therapists accept your insurance.

How does it work?

Onboarding made simple

You’ll start by answering a few questions about what you’re looking for support with, what you want your therapy sessions to look like, and the elements of a therapist’s identity that are important to you. We know you don’t want to be asked a bunch of questions for no reason. Our onboarding form touches on only questions that have been academically validated to predict patient-provider fit. We also understand that, sometimes, you just need to express things in your own words. Feel free to tell us what you want your therapist to do and even the things you would like your therapist to avoid. Our LLM-powered recommendation engine will incorporate all of your responses to determine which of our therapists are uniquely suited to work with you!

Your matches are uniquely yours

Your initial responses will be used to generate your 6 top therapist matches.

Take your time and review as many as you’d like! When you click on a therapist’s profile, you’ll see the following detailed bio view. The green areas highlight areas where the therapist overlaps with your preferences, and the yellow and red indicate where there may be some differences.

See someone who isn’t quite a fit? No worries! Click the swap button and our matching algorithm will learn from the recommendation that wasn’t a fit to improve your matches. Your matching algorithm continues to learn as you interact with matches on the platform and becomes uniquely yours.

Ready to meet with a therapist?

When you’re feeling ready to take that first step towards meeting your therapist, simply click “Schedule”!

You’ll immediately be taken to the therapist’s appointment booking link so that you can meet with them for a free 15-minute introductory consult. This consultation is a great opportunity for you to get to know your therapist risk and cost-free. If it doesn’t work out, no problem! We encourage booking intro calls with a few different therapists so that you have the confidence you need that your therapist is the right fit.

Attending Appointments and Payment

You are now ready for your first session with your provider. You can always review your upcoming appointments, chat with your provider, and join a session from the Mind and Match EMR!

After your sessions, your provider will submit a claim to Mind and Match. Depending on your plan, you may receive an invoice for applicable copays within two weeks of your session.

All set!

With that, you're all set to continue meeeting with your therapist, accomplishing your goals in therapy, and feeling better. We hope you have a great experience with Mind and Match! If you have any questions or concerns, feel free to reach out to us at support@mindandmatch.com!